Street Workout & Calisthenics Community
Cancellation & Refund Policy
Last updated: 31.7.2026
Nogravity Academy is a digital subscription service provided by Nogravity Oy Business ID 3564950-4, Finland. This page explains how subscriptions work, how to cancel, and when we issue refunds.
Your subscription
Nogravity Academy is sold as a recurring subscription, available as a monthly plan, a 6-month plan, or an annual plan. Payment is taken at the start of each period and renews automatically for the same term until you cancel. There is no free trial - your full access to all programs, the community, and progress tracking begins the moment your first payment goes through.
The 6-month and annual plans are paid in full at the start of the term and run for that entire term. They are not billed monthly and cannot be shortened partway through.
The price you pay when you sign up stays the same for as long as your subscription runs without a break. If we ever change our pricing, we'll email you at least 30 days before it affects your renewal, so you have time to decide.
Cancelling your subscription
You can cancel your subscription at any time, and there is no cancellation fee. Cancelling stops the next renewal - it does not end the term you have already paid for.
On the monthly plan that means your subscription runs to the end of the current month. On the 6-month and annual plans it means your subscription runs to the end of that term, because the term was paid in full up front. You keep full access for the whole time either way.
If you subscribed on nogravityacademy.com:
-
Log in to your account
-
Open My Subscriptions
-
Select your plan and choose Cancel subscription
If you subscribed through the App Store (iPhone / iPad):
Open Settings → tap your name → Subscriptions → select Nogravity Academy → Cancel Subscription.
If you subscribed through Google Play (Android):
Open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → select Nogravity Academy → Cancel subscription.
Important: deleting the app or your account does not stop billing. You need to cancel through the same channel you paid with. If you're not sure which one that is, email us and we'll check for you.
What happens after you cancel
Your access continues until the end of the billing period you've already paid for - you don't lose anything you've paid for. After that date, your subscription simply won't renew, and access to programs, groups, and coaching content ends.
Your training history and progress data are kept on your account for [12] months after cancellation. If you come back within that time, you pick up exactly where you left off. You can also ask us to delete your data sooner - see our Privacy Policy.
Refunds
Because you get immediate and complete access to the full workout library the moment you subscribe, subscription payments are generally non-refundable. Cancelling stops all future charges, but it does not refund the period you're currently in.
We do refund when something has clearly gone wrong. That includes:
-
You were charged twice for the same billing period
-
You were charged after you had already cancelled
-
First payment was taken from your card without your authorization
-
A technical fault on our side prevented you from using the service, and we weren't able to fix it within a reasonable time
To request a refund, email info@nogravityacademy.com within 14 days of the charge. Include the email address on your account, the date of the payment, and the amount. We reply within [2] business days. If your request is approved, the money goes back to your original payment method, and your bank usually shows it within 5–10 business days.
We look at every request individually. If your situation isn't in the list above but you feel something went wrong, write to us anyway and tell us what happened - we'd rather hear from you than have you charge back.
Purchases made through the App Store or Google Play: we are not able to process these refunds ourselves, because Apple and Google handle the payment. Request a refund directly from Apple at reportaproblem.apple.com, or from Google at play.google.com/store/account/subscriptions.
If they turn you down and you believe the charge was an error on our side, contact us and we'll help where we can.
Right of withdrawal (consumers in the EU)
Under the Finnish Consumer Protection Act, consumers buying at a distance normally have 14 days to withdraw from a purchase.
Nogravity Academy delivers digital content immediately. At checkout you are asked to confirm that you want access to begin right away, and to acknowledge that once access has been granted you lose your 14-day right of withdrawal. This confirmation is required before the payment goes through.
If you have subscribed but have not yet accessed any content, contact us within 14 days of your purchase and we will cancel your subscription and refund you in full.
Chargebacks
If you dispute a charge with your bank before contacting us, your account access is suspended while the dispute is being handled. Please email us first - almost every billing issue is solved the same week, and it's faster for you than going through your bank.
Contact us
Questions about billing, cancellation, or refunds:
Email: info@nogravityacademy.com Response time: within [2] business days